R&D Details

On-site technical support in Thailand – Slitter performance recovery

On-site technical support in Thailand – Slitter performance recovery

A customer in Thailand was operating a Chinese slitting line that failed to meet expected contract performance. Due to limited overseas support from the original manufacturer, the issue remained unresolved on-site.

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Hycan-E was engaged for urgent technical assistance. An engineer was dispatched with a 3-day plan.

Result: the issue was fully resolved within the first day of intervention.

Key actions included:

Restoring cutting speed to required specification

  • Adjusting and repairing critical tooling

  • Optimizing machine operating stability

  • Verifying full output quality compliance

The line was successfully stabilized, and production returned to normal with all output meeting required standards.

Fast response. Practical execution. Stable results.